Privacy Policy

1. Introduction

The Talley Insurance Group ("we," "us," or "our") operates the website located at www.TalleyInsuranceGroup.com (the "Site"). We are committed to protecting the privacy and security of our clients and website visitors.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

By using our Site, you agree to the practices described in this Privacy Policy.

2. Information We Collect

a. Information You Provide Directly

You may provide personal information including:

  • Name, address, phone number, and email address

  • Date of birth and driver's license information

  • Vehicle details (year, make, model, VIN)

  • Property details (address, construction type, etc.)

  • Insurance history and current policy information

  • Login credentials for customer portals

  • Social Security Number (optional — not required to obtain a quote or service your policy)

We may collect nonpublic personal information (NPI) as defined under the Gramm-Leach-Bliley Act (GLBA), which may include Social Security Numbers when voluntarily provided.

b. Information Collected Automatically

We may collect:

  • IP address and approximate location

  • Browser and device information

  • Pages visited and time spent on the Site

  • Referral sources

This data may be collected using cookies, pixels, and similar technologies.

c. Information from Third Parties

We use third-party platforms including EZLynx / AgentInsure to provide quoting and customer service tools. These platforms may independently collect and process your data under their own policies.

d. Social Media & Tracking Technologies

Our Site may include links, pixels, or integrations with platforms such as Facebook and Instagram. These platforms may collect data in accordance with their own privacy policies.

3. How We Use Your Information

We use your information to:

  • Provide insurance quotes

  • Bind and service insurance policies

  • Communicate regarding policies, renewals, and claims

  • Process payments and maintain records

  • Comply with legal and regulatory requirements

  • Improve our website and services

We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent will never be shared with third parties.

4. How We Share Your Information

We may share your information with:

a. Insurance Carriers & Markets

To obtain quotes and bind coverage.

b. Aggregators, Wholesalers, and Platforms

Including but not limited to Smart Choice, EZLynx, and insurance markets used for placement.

c. Service Providers

Vendors that support our operations.

d. Legal Requirements

When required by law or regulatory authorities.

e. Business Transfers

In connection with a merger, sale, or transfer of assets.

5. Text Messaging & Communications

We may send text messages related to insurance quotes, policy servicing, payment reminders, and account notifications. Text message consent is obtained separately through an affirmative opt-in checkbox on applicable forms — providing your phone number alone does not constitute consent to receive text messages. Your consent is documented at the time of opt-in.

  • Insurance quotes, policy servicing, payment reminders, and account notifications (types listed for reference only; consent is obtained via opt-in checkbox).

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.

We do not send unsolicited marketing text messages. Consent is not a condition of purchase. No mobile information or opt-in consent data will be shared with third parties or affiliates for marketing or promotional purposes at any time.

6. Data Security

We implement reasonable safeguards to protect your information. However, no system is completely secure.

Sensitive information submitted through EZLynx is handled through secure, encrypted systems. Social Security Numbers, when voluntarily provided, are treated as highly sensitive identifiers and receive heightened protection.

7. Data Retention

We retain information as required to:

  • Provide services

  • Maintain records

  • Comply with insurance regulations (typically 5–7 years)

8. Data Breach Notification

In the event of a data breach involving your personal information, we will notify affected individuals as required by applicable law. We serve clients in Tennessee, Alabama, Mississippi, North Carolina, Georgia, and Florida, and will comply with the breach notification laws of each applicable state. This includes Tennessee’s Identity Theft Deterrence Act, Mississippi Code § 75-24-29, and North Carolina’s Identity Theft Protection Act (N.C.G.S. § 75-65), which additionally requires notification to the NC Attorney General’s Consumer Protection Division and, where a breach involves Social Security Numbers, the provision of 24 months of free credit monitoring services to affected individuals.

9. Your Rights

Depending on your state of residence, you may have rights to:

  • Access your information

  • Correct inaccuracies

  • Request deletion (subject to legal requirements)

  • Opt out of certain data uses

To exercise your rights, contact us below.

10. Cookies & Do Not Track

You may control cookies through your browser settings.

Our Site does not currently respond to "Do Not Track" signals.

11. Third-Party Links

We are not responsible for third-party websites linked from our Site.

12. Children's Privacy

We do not knowingly collect information from children under 13.

13. GLBA Annual Privacy Notice

As a licensed insurance agency, The Talley Insurance Group is required under the Gramm-Leach-Bliley Act (GLBA) to provide customers with an annual notice describing our privacy practices. This Privacy Policy serves as that notice.

We do not share your nonpublic personal information (NPI) with nonaffiliated third parties for marketing purposes. We share NPI only as necessary to service your insurance policies (e.g., with insurance carriers, wholesalers, and platform providers) or as permitted or required by law. These sharing activities are necessary to provide you with insurance services and cannot be opted out of without terminating your relationship with our agency.

To the extent we engage in any optional sharing of your NPI beyond what is required to service your account, you have the right to opt out of such sharing. To exercise this right, contact us in writing at info@talleyinsurancegroup.com or by mail at 304B Daxton Place, Suite 104, Spring Hill, TN 37174. Please include your name, address, and a clear statement that you wish to opt out of optional information sharing. We will process your request within 30 days.

14. Contact Us

The Talley Insurance Group

304B Daxton Place, Suite 104, Spring Hill, TN 37174

Phone: 615-241-8823

Email: info@talleyinsurancegroup.com

Website: www.TalleyInsuranceGroup.com

15. Changes to This Policy

We may update this Policy periodically. Continued use of the Site constitutes acceptance of updates.